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Privacy Policy

General principles

At Ludyesfera – Turismo e Aventura, Lda we intend to ensure the protection and confidentiality of information shared or collected through this website or any other means of company communication, as well as other websites that we own and operate. The information shared or collected from our customers or users of the services provided or provided serves the purpose of carrying out our business activity.

At Ludyesfera we intend to permanently guarantee that our customers and service users know and understand the rules and principles relating to the protection and processing of personal data, in order to guarantee and ensure the security of this data, always in accordance with the standards and procedures defined in applicable legislation, namely the Personal Data Protection Law.

This Privacy Policy is governed by the General Data Protection Regulation, applicable since May 25, 2018 in all Member States of the European Union, with the aim of allowing customers and service users to understand how Ludyesfera collects, processes and, above all, protects the personal information transmitted by everyone who uses its services or accesses the company's website. You are advised to read this Privacy and Data Protection Policy. And if you have any doubts or questions about this document or about the way the company collects and processes your personal data, you can submit your questions in writing via email: or by letter to the address: Rua dos Arcos Nº 1 - Alfarim 2970-111 Sesimbra, Portugal.

This Privacy and Data Protection Policy may, at any time, be subject to change or revision, with any changes or revisions being duly disclosed and communicated on the company's website.

Responsibility for collecting and processing personal data

Company Responsibility

Ludyesfera is the company responsible for collecting and processing personal data.

We only request personal information when we truly need it to provide you with a service. We do so by fair and legal means, with your knowledge and consent. We only retain collected information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Responsibility for data communicated to third parties

Ludyesfera may, in the exercise of its activity and within the scope of the services it provides, subcontract third parties for the execution of such services, for the pursuit of the purposes mentioned above and for the development and management of its IT systems. Third parties subcontracted by Ludyesfera are obliged to implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized dissemination or access and against any other form of processing. illicit.

In addition to this case, Ludyesfera will only transmit the personal data of its customers and users to third parties when (i) it is required to do so by legal provision and only to the exact extent of its obligations or (ii), in cases where the law allows, if the customer or user authorizes this transmission and is duly informed about the recipients of the personal data and the purposes of processing the transmitted data.

Whenever it is necessary to communicate personal data of its customers and users to third parties, Ludyesfera will be responsible for the personal data that must be transmitted and guarantees that (i) the sharing of personal information complies with the legal regulations in force, (ii) the transmission is carried out securely, and (iii) third parties are obliged to observe the duties of confidentiality and secrecy and to ensure the security of personal data that, for this purpose, are communicated to them, and cannot use such data for any other purposes, in own benefit or that of third parties, nor correlate them with other data that are available.

Responsibility for third-party services and websites

The Ludyesfera website may contain links to third-party websites, products or services that are not covered by this Privacy Policy. The collection or processing of personal data requested by these third parties is their sole responsibility, and Ludyesfera cannot be held responsible, under any circumstances, for the content, accuracy or veracity and legitimacy of these websites or for the misuse of the data collected or treated through it. We therefore alert our customers and users to this fact and the need, before using the websites, products or applications, to read and accept the rules regarding the processing of personal data defined by these third parties.

Processing of Personal Data for specific purposes

Personal data is collected when customers or users subscribe to a certain service, in writing, by telephone, or through forms available on the company's websites. There are personal data that are essential for the provision of services and, in these cases, Ludyesfera will inform customers and users of this need in advance. If the data, although essential, is not provided or proves to be insufficient or incorrect, the company will not be able to provide the service, assuming customers and users are exclusively responsible for the insufficiency or inaccuracy of the data transmitted. All personal data collected is processed in accordance with the applicable legal standards in force at all times and only for the purposes communicated by the company at the time in which customers and users gave their consent, also guaranteeing that the data is always treated in a in accordance with strict security rules that ensure your protection and confidentiality.

Personal data retention period

Personal data is kept only for the period of time strictly necessary to allow (i) the provision of the service, (ii) compliance with the legal obligations to which Ludyesfera is bound, (iii) the pursuit of the purposes of collection or processing and (iv) the exercise of the rights of customers and users and the fulfillment of corresponding obligations.

Right of customers and users regarding personal data

Access, correction, deletion of personal data

In accordance with applicable legislation, the Customer or User, as holder of personal data, is guaranteed the right to access, correct and delete their personal data. In any of the situations, the customer or user may contact us via email: or by letter to Rua dos Arcos Nº 1 - Alfarim 2970-111 Sesimbra, Portugal.

Authorization or opposition

The customer or user also has the right to object to the use, and to request its deletion, of personal data provided for marketing purposes, for sending informative communications or included in lists or informative services. In any of the situations, the customer or user may contact us via email or by letter to Rua dos Arcos Nº 1 - Alfarim 2970-111 Sesimbra, Portugal. To find out more about how we treat your personal data, clarify any questions or make a comment on matters relating to Privacy and Personal Data Protection, please contact us.

Privacy policy updates

Ludyesfera has the right to modify this privacy policy at any time, without prior notice, so check it regularly. Changes and clarifications will be immediately put into effect after the change on our website. If we make material changes to this policy, we will notify you so that you are aware of what information we collect and how we use it.

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